Support
Frequently asked questions and direct contact.
Frequently Asked Questions
How do I cancel my premium subscription?
On iOS: Settings → Apple ID → Subscriptions. On Android: Google Play → Profile → Payments and subscriptions. After cancellation, premium remains active until the end of the current period.
Is my data secure?
All data is transmitted via encrypted connections (HTTPS/TLS). Baby names and sensitive data are masked with placeholders before being sent to AI services. We are KVKK and GDPR compliant.
Can I use the app offline?
Yes. You can log entries offline (e.g., in hospitals or while traveling) and they will automatically sync when you reconnect.
How many babies can I track?
Unlimited. A free account can create multiple baby profiles.
Can my partner see the same data?
Yes. With Premium, you share the baby profile with your partner — entries appear in real time on both devices.